Yalaa

Terms of service

Last updated 27 September 2026

These terms are an agreement between you and [Company legal name] ([Registered address, City, Country]) — “we” — for using Yalaa on the web and in the iOS and Android apps. By creating an account or using Yalaa you accept them. Our privacy policy explains how we handle your data and is part of these terms.

1. What Yalaa is

Yalaa is a travel-planning assistant: an AI, Concierge, that suggests destinations, places and day plans, a board and map of your trip, and a place to keep your bookings. Yalaa does not book anything and is not a travel agent, airline, hotel or ticket seller. Bookings you add come from the providers you booked with; their terms govern those bookings.

2. Your account

  • You must be at least 16 and give accurate sign-in details. Keep your sign-in secure; you are responsible for what happens under your account.
  • One account per person. Don’t share credentials; invite co-planners instead.
  • You can delete your account at any time in Settings. We may suspend or close accounts that break these terms or the law.

3. Your content

Trips, messages, bookings and documents you add are yours. You give us the licence needed to store, process and show them to you and the people you invite, and to send them to our providers (such as the AI model) to provide the service. You are responsible for having the right to upload what you upload — including other travellers’ details on a booking — and for what you share by link.

4. AI-generated content

Concierge is an AI model. It can be wrong: about opening hours, prices, visas, distances, safety, or whether a place exists. Check anything that matters with the official source before you rely on it, and follow the entry, health and safety guidance of the countries you visit. Booking details extracted from your documents are marked “needs review” until you check them; the original document is what counts.

5. Acceptable use

Don’t use Yalaa to:

  • break the law, or plan or promote harm;
  • upload content you have no right to, malware, or other people’s personal data without their consent;
  • probe, overload or interfere with the service, or access accounts or trips you weren’t invited to;
  • extract the AI’s output at scale, resell the service, or build a competing dataset from it.

6. Third-party services

Maps, places, photos, flight status and prices come from third parties (Google, Unsplash, Wikipedia, AeroDataBox, AviationStack, Amadeus) and are subject to their terms; they may be unavailable or inaccurate. Links to booking sites take you to those sites.

7. Price and changes

Yalaa is free to use at the moment. If we introduce paid plans we will say so clearly in advance; nothing you already have will be charged without your agreement. We may change or discontinue features; if we discontinue the service we will give you a chance to download your data.

8. Intellectual property

Yalaa, its name, mark, design and software are ours or our licensors’. These terms don’t give you any right to them beyond using the service.

9. Disclaimers and liability

Yalaa is provided “as is”. To the extent the law allows, we make no warranties about accuracy, availability or fitness for a purpose, and we are not liable for indirect or consequential losses, missed flights, lost bookings, travel disruption, or decisions made on the basis of AI suggestions. Where liability cannot be excluded, it is limited to the amount you paid us in the 12 months before the claim (or, if nothing, £50 / €50 / $50). Nothing here limits liability for fraud, death or personal injury caused by negligence, or anything else the law doesn’t allow to be limited. Consumers keep their statutory rights.

10. Ending the agreement

You can stop using Yalaa and delete your account at any time. We can end the agreement on notice, or immediately for serious breaches. Sections 3 (licence to content already shared), 8, 9 and 11 survive.

11. Governing law

These terms are governed by the laws of [Country / state], and its courts have jurisdiction, without taking away consumer protections you have where you live.

12. Changes and contact

We may update these terms; we’ll post the new version here with its date and tell you in the app when the change is material. Continued use after that is acceptance. Contact: support@yalaa.app.